Returns & Exchanges
At Chris Webby, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unwashed and unworn apparel. If your order doesn't fit or meet your expectations, our team is here to help you secure the right size or issue a refund.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in new, resellable condition.
Ship It Back
Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing